Tag Archives: advertising

Social Networking – effective when “on & offline” work together.

When I speak with start-up entrepreneurs and at business groups I am always amazed that so many intelligent business people hold onto the illusion that, “If I build it, they will come.”

Don’t get me wrong here… the occasional lead can be generated by an excellent tweet or someone’s random search on Google, but I think (deep down) most of us realise these are happy, but infrequent events.

And that’s why I don’t believe that online social networking is a new way of promoting your goods/services – it’s just the old way facilitated by new technology.

If you are unprepared to share your knowledge, help people out and put your own ideas “out there” then you’re just wasting your own time. Selling has always been about reassuring people that you are the best course for resolving some, or all, of their business challenges.

So here’s the Top 11 from my perspective:

  1. Focus hard on “who” you want to network with and “why”.
  2. Establish where these people gather and get in there.
  3. Be prepared to talk on the phone and meet too.
  4. But don’t be scared to work globally and virtually either.
  5. Remember, a purchase order is not a piece of paper – it’s a transfer of trust.
  6. Be ready with additional information when asked, e.g. PDF brochures, testimonials, case studies, etc.
  7. Have a LinkedIn or Plaxo account (or both) and use them.
  8. Honour your followers, friends and recipients, i.e. succinct, useful information.
  9. Keep “fun” networking (i.e. friends) and “business” networking separate wherever possible.
  10. Look for complementary contacts where you can help one another generate sales or improve mutual propositions.
  11. Be consistent.

All sounds like basic common sense doesn’t it? But I continually shock myself at how bad I am at actually doing it.

What type of Social Networking animal are you?

Just a bit of fun for this instalment – all work and no play makes Jack a dull boy. (Sorry… is that Jackism or is it being Jackist?)

I have listed eleven possible SN characters this month based on animals. Please add more or feel free to amend the descriptions. I will not censor contributions (but will edit offensive language or inappropriate suggestions).

I’ll repost a consolidated list in November. And whoever my wife thinks has made the best contribution will get a FREE bottle of Champagne from us, anywhere in the world, so Americans don’t bottle out!

Do I have high hopes? Of course I do! Let’s make the list definitive, if it doesn’t achieve a Wiki entry I’ll be really disappointed. It’s up to us… Please distribute the link across your social networks.

  1. Owls – good sources for advise and wisdom
  2. Parrots – only pass on links or repeat what others say
  3. Rabbits – only purpose is to offer sex online
  4. Foxes – networkers with a hidden agenda
  5. Vultures – prey on the vulnerable through scams and cons
  6. Meercats – self-appointed police, report abuse & online dangers
  7. Puppy Dogs – desperate for any kind of friends or online connections
  8. Hyenas – only in it for the laugh
  9. Gorillas – those who indulge in cyber-bullying
  10. Elephants – individuals who remember where everything is online
  11. Tigers – always up for a fight or debate

Please respond with your ideas through this blog so I can keep it all together. It would be a difficult to track everything through LinkedIn, Facebook and Twitter, etc.

Thanks and have fun!

Businesses – Can you afford to miss these numbers?

If you’re in business and think you can ignore the stuff I’m discussing then please watch this youTube video.

http://www.youtube.com/watch?v=sIFYPQjYhv8


Is Twitter, YouTube and Facebook the New Sales Trinity?

I’m beginning to notice a peculiar social networking phenomenon. My interest in hearing what global brands have to say for themselves is diminishing… and quite fast too.

It’s not that I’ve lost my desire for knowing about new products, (unfortunately, that’s the bane of a gadget & media maniac), but how I go about getting the “knowing” that’s changed.

I don’t want their hype, their sales trickery or their commercials interrupting my nine o’clock film (unless, of course, their commercials are really cool!). No, I just want the facts and excellent product images represented on an out-of-this-world website.

And now I want something else that they can’t do…

I want the opinions of everyday people who have already bought the product. I want the down and dirty on the delayed deliveries, the faulty functionality and the abysmal customer service. And what do my friends think? What do my followers say? What reviews are available on expert sites? Only then, when I’m totally satisfied, does a product make it onto my Amazon Wish List.

This can and will be very scary for the big brands. The voice of the customer is the new marketing department, but for those that listen it will lead the way to better products and improved customer realtionships.

Henry Ford once said, “People can have the Model T in any colour, as long as it’s black.”

How out of touch he would be with the online world of today.

Kitting up for Social Networking…

For the past week I have been putting my “rig” together. Apparently, this is the term used for the technology in (passionate) social networking circles.

For me it’s just an excuse to buy some really cool gadgets, VAT reclaimable, through the business.

Here we go:

  • Samsung NC10 (black) netbook – upgraded to 2mb RAM
  • T-mobile Anywhere Business tariff 750min.
  • T-mobile fast USB mobile broadband stick
  • Blackberry 9100 Curve with a maxed out microSD media card. The nice thing here is that (with an SD adapter) you can easily transfer data and media between your NC10 and Blackberry
  • Online everywhere – love it!

Leading SN (social networking) & SM (social media) sites

Before the list, here’s a word of advice – get a spreadsheet going for all of your login details – you’re going to need it.

facebook, myspace, youtube, flickr, digg, picasa, delicious, yelp, last fm, hulu, kiva, wordpress, twitter, friendfeed, linkedin, friends reunited, stumble upon, ecademy, google, yahoo, bing

That’s a start – want to see more visit http://en.wikipedia.org/wiki/List_of_social_networking_websites

Remember – not all of the above are strictly SN sites, but they do have connecting actions for marketing. For example, I have just connected this blog to my LinkedIn account and my Google account picks up the relationship.  There must be other links, as I find them I will let you know. If you know of some yourself then please let me know by return – thanks!

More next week…